Nutrae · Terms & policies

Shipping Policy

How destinations and dispatch timing are communicated while the collection is still in development.

Last updated 16 July 2026

Current status

Montaji product registration and promotional approval remain pending. Nutrae records launch interest while final production, packaging and release documentation are completed. No payment or sale is accepted before approval, and an interest registration does not create a dispatch promise.

Destinations

Available countries will be shown before payment when fulfilment opens. A destination is not presented as available until the relevant carrier, import and product route is confirmed.

Dispatch estimates

Dispatch and delivery estimates begin after an order is accepted and released to fulfilment. Customs, local inspection, weather, carrier disruption and incorrect address details can affect delivery.

Charges, duties and taxes

Shipping charges and any tax collected by Nutrae will be shown before payment. Depending on destination, local authorities or carriers may impose import duties, taxes or handling charges that are not included unless checkout expressly says they are.

Address responsibility

Check the delivery address before submission. Contact customer care immediately if it is wrong; changes may not be possible after fulfilment begins.

Questions

Contact [email protected]. Do not send payment-card details or unnecessary medical information by email.