Who is responsible for your information
The data controller for this storefront is 1313 GEROPROTECT L.L.C-FZ (Meydan Free Zone commercial licence 2310881.01), Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates. Privacy requests can be sent to [email protected].
Information we receive
Depending on how you use the site, Nutrae may receive your name, email address, phone number, delivery details, selected products, reservation or order reference, correspondence and technical security logs. Nutrae does not ask you to email payment-card details.
Why we use it
We use necessary information to answer enquiries, record launch reservations, process future orders, provide service messages, prevent abuse, maintain records and meet legal obligations. Marketing email requires a separate voluntary sign-up and offers an unsubscribe route.
Service providers
Information may be processed by providers that host the website, deliver email, support checkout or provide payment and security services. They receive only the information needed for their role and are subject to their own lawful processing duties and contractual controls.
Retention
Nutrae keeps information only as long as needed for the purpose collected, security, dispute handling and applicable legal or accounting duties. A withdrawn launch reservation that never becomes an order is removed or anonymised when it is no longer operationally required.
Your choices
You may request access, correction or deletion where applicable, withdraw a launch reservation, or unsubscribe from marketing. Some records may need to be retained where law or a legitimate dispute requires it.
International processing
Some service providers may process data outside your country. Nutrae selects providers and safeguards appropriate to the service and applicable requirements.
Questions
Contact [email protected]. Do not send payment-card details or unnecessary medical information by email.